We pride ourselves on our ability to solve problems and help our customers improve their printing game. We take a consultative approach to our customers needs. Our business is built on industry leaders in their field. You will play a crucial role in promoting Blue Ridge products and services to businesses in need of such products and services. This job involves various responsibilities and skills:

Job Responsibilities:

1. Product Knowledge: Have deep understanding of screen printing supplies, including inks, screens, squeegees, and equipment. Stay updated on the latest industry trends and product innovations.
2. Customer Prospecting: Identify potential customers in the screen printing industry, such as apparel companies, promotional product companies, and print shops. This may involve cold calling, networking, and attending trade shows.
3. Relationship Building: Cultivate and maintain strong relationships with existing customers while actively seeking out new ones. Provide exceptional customer service and support to build trust and loyalty.
4. Sales Presentations: Tailor presentations to meet the specific needs of each customer.
5. Technical Assistance: Offer technical support and guidance to customers regarding the use of screen printing supplies and equipment. Be knowledgeable enough to address customer inquiries and troubleshoot issues.
6. Market Research: Stay informed about market trends, customer preferences, and competitor activities.

Skills and Qualifications:

1. Product Knowledge: Strong understanding of screen printing supplies and equipment, including their applications and features.
2. Sales Skills: Effective communication,negotiation, and teaching skills. Ability to identify and understand customer needs and tailor solutions accordingly.
3. Customer Service: Exceptional customer service skills to build and maintain long-term relationships with clients.
4. Technical Knowledge: Exceptional technical knowledge related to screen printing processes and equipment is often beneficial.
5. Organization: Strong organizational skills to manage customer accounts and follow-ups efficiently.
6. Self-Motivation: The ability to work independently and meet sales targets without constant supervision.
7. Market Awareness: A good understanding of market trends, competitor products, and pricing strategies.
8. Computer Skills: Proficiency in using sales and customer relationship management (CRM) software and other relevant tools.

Education and Experience:

A high school diploma is typically the minimum educational requirement for this position, though a bachelor's degree in a relevant field can be an advantage. Sales experience, particularly in the screen printing or screen printing supplies, or actual screen printing experience, is a must.

How to Apply:
If you are ready to join our team and contribute to our success, please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate
for this position to hr@blueridgescreenproducts.com. Please include "Screen & Digital Print Advisor - South Carolina Application - [Your Name]" in the subject line of your email. We look forward to reviewing your application!

Blue Ridge Screen Products is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Service Technician

Location: Corporate HQ

Full-Time | On-Site | Immediate Opening

About Us

Blue Ridge Screen Products is the fastest growing screen print and digital print supply company in the South, known for delivering expert support and top-tier products to print shops across the region. We’re not just distributors—we’re partners in our customers’ success, and that includes standing behind every piece of equipment we sell. As we continue to grow, we’re looking for a knowledgeable service technicians to strengthen our service department.

Job Summary

We are seeking a highly organized service technicians. The ideal candidate will have hands-on experience in digital wide format printing equipment, a customer-first mindset, and strong organizational skills.

Qualifications

• Minimum 3 years of experience servicing digital wide format printers or similar equipment
• Strong troubleshooting and diagnostic abilities
• Excellent customer service and communication skills
• Ability to work independently and manage multiple tasks
• Basic understanding of networking and RIP software a plus
• Valid driver's license and ability to travel
• Experience with Mimaki or other DTF/UV/solvent platforms is preferred
  

What We Offer

• Competitive salary
• A collaborative, growth-focused work environment
• Access to the latest equipment and industry innovations
• Opportunities for training and advancement
  

Ready to Apply?

If you're ready to join a company that values hands-on expertise and customer success, we want to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate
for this position to hr@blueridgescreenproducts.com.
Please include "Service Technician - [Your
Name]" in the subject line of your email. We look forward to reviewing
your application!

Blue Ridge Screen Products is an equal
opportunity employer. We encourage applications from candidates of all
backgrounds and experiences.

Location: Charlotte, NC
Company: Blue Ridge Screen Products
Type: Full-Time

About Us:
At Blue Ridge, we are considered experts in the field of screen and digital
textile printing. We are passionate about helping the printing community
through knowledge, education, “best in class” products, and service.  We are a results driven organization that
puts its customer’s needs first.

Job Summary:
We are seeking a proactive Inside Sales/Customer Service Representative to join
our team. This dual role combines exceptional customer service skills with a
sales-oriented approach, ensuring that our clients receive top-notch support
while also identifying and converting sales opportunities.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat, providing prompt and professional responses.
• Assist customers with product information, order processing, and troubleshooting.
• Identify potential upselling and cross-selling opportunities during customer interactions.
• Make phone calls to prospects and set meetings for Print Advisors.
• Maintain and grow internet customers to ensure product satisfaction and increase products purchases.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Collaborate with the sales team to ensure smooth order fulfillment and customer satisfaction.
• Meet or exceed sales goals and customer satisfaction targets.

Qualifications:

• Are you a competitive, type A personality?  Are you adventurous or like a challenge?  Then we are looking for you.
• Previous experience in inside
  sales and customer service is preferred.
• Strong problem-solving abilities and a customer-first mindset.
• Ability to build rapport with customers and understand their needs.
• Proficiency in CRM software.
• Self-motivated with a results-driven attitude.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunities for professional growth and development.
• Ongoing training and development.
• A friendly and supportive team environment.

How to Apply:

If you are passionate about customer service and sales, please submit your
resume and a cover letter to hr@blueridgescreenproducts.com

 We can’t wait to meet you!